Discrimination is Against the Law

OSF HealthCare Transitional Care Hospital, through a recently formed partnership between OSF HealthCare and Kindred Hospitals, now a part of ScionHealth, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, or gender identity.

OSF HealthCare Transitional Care Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, sexual orientation, gender, or gender identity.

To assist individuals with disabilities in communicating effectively with us, OSF HealthCare Transitional Care Hospital provides free aids and services to our patients and their families, our team members, and individuals inquiring about OSF HealthCare Transitional Care Hospital services, such as:

• Qualified sign language interpreters; and
• Written information in other formats (large print, audio, accessible electronic formats and other formats).

OSF HealthCare Transitional Care Hospital provides free language services to people whose primary language is not English, such as:

• Qualified interpreters; and
• Information written in other languages.

If you need these services, Kindred Hospitals, now a part of ScionHealth, provides management services to the hospital, and you can contact ScionHealth’s compliance department at 1.800.545.0749.

If you believe that OSF HealthCare Transitional Care Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender, or gender identity, you can file a grievance with:

ScionHealth Compliance Department
680 South Fourth Street
Louisville, KY 40202

Phone: 1.800.545.0749
Fax: 502.596.4268
Email: compliance@kindred.com

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, contact the ScionHealth Compliance department at the phone number or email address listed above.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

Phone: 1.800.368.1019
TTD: 800.537.7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

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